First of all, the company removals contract is attached to the transport contract, except in the case of internal removals.
Under the new French Commercial Code, movers are subject to an obligation of result. In the event of damage, their liability is presumed (except in the case of hidden defects, customer fault or force majeure). However, in the event of damage, this liability is only fully effective if you, the customer, have drawn up a declaration of value for the goods being moved. In the absence of such a document, the remover's liability will be limited to the flat-rate ceiling set by the remover in his general conditions of sale or special conditions.
In the event of an incident, you must express your reservations on the delivery note of the consignment note or on the end-of-job acceptance slip. You must then confirm any damage within 3 days of delivery or final acceptance of the work, by registered letter with acknowledgement of receipt.
In the event of a delay or failure to return an asset that slows down your company's activity, you need to anticipate the intangible damage to the company caused by your mover, by studying the various cases with him and specifying the terms of compensation.
Finally, a few important details on the "prevention plan" and "safety protocol" for your company move: