Its particularity stems from the fact that for a family move, two major legal constraints must be satisfied:
In the second case, the moving family is a group of individuals, and must therefore comply with various specific provisions of the Consumer Code.
In short, the mover who takes charge of your furniture is presumed to be responsible for it for the duration of the operation. For this reason, he asks you to tell him the value of your furniture, so that he knows exactly how much financial responsibility he has towards you. If you do not respond to this request, he will decide on a lump-sum value for your furniture, which will also set the level of his liability as a basis for his estimate. But be careful: this value is not an acknowledgement on his part of the real value of your furniture; it is the reference value that will be used to establish the amount of compensation for any material damage sustained during your move.
In addition, certain types of damage can occur which do not necessarily involve the company's liability: force majeure, inherent defect of the item, fault of a third party, etc. To cover you against these specific risks, we offer you the possibility of taking out damage insurance tailored to your needs.