Satisfaction survey: discover the opinions of customers who have used our moving services
After each move carried out by a company in our network, our customers have the opportunity to complete a quality survey.⭐⭐⭐ The aim is to gather their opinions so that we can continuously improve our services for your moves in France or abroad.
Below is an excerpt from the responses to the following question:
"We would like to express our sincere gratitude to Grié for their professionalism. Our move was scheduled for Wednesday, January 7, at our request, but it was a day of severe weather in the Paris region, and everything was at a standstill. Traffic was very difficult, and access to our new home was very complicated due to the snow. That morning, we thought the move would not be possible. The team arrived, professional, confident, and reassuring. Everything went well despite the very poor conditions. A big thank you and well done!"
Sandra D.
moved on
"This was the first time I had used a moving service. Everything went perfectly and I am really delighted that I chose Chantepy-Bayard. From the very beginning, when they came to give me a quote, right through to the end, everyone at the company was really friendly and very professional. The move went very smoothly and none of my belongings were damaged; everything was handled with great care. The movers were really great and very efficient. I will recommend you and if I ever move again, I will use your services.
Thank you again."
Pierre-Emmanuel B.
moved on
"The sales representative who came to give us a quote was perfect! He was very attentive, cheerful, friendly, and informative. I recommend LOISON LEBRETON 200%!!!
The movers were also top-notch and handled everything very well, without complaint and with a smile, even though they had to cross France on December 24 :)"
Thomas B.
moved on
"I am very satisfied with your service. Your movers are excellent, committed, and professional. Each step was carefully carried out with requests for verification to confirm that everything was to my satisfaction. Heavy furniture was placed according to my requests so that I didn't have to move anything myself. I thank them, recommend them, and congratulate them for a job well done!"
nicolas G.
moved on
"A very good team, professional and organized. We look forward to moving with you again."
Rodrigue G.
moved on
"At the pick-up, two professionals who demonstrated mastery and skill in moving: perfect.
At the delivery, the team leader was punctual, pleasant, empathetic, and took the time to contact me the day before to give me an arrival time slot. However, there was one downside: two temporary workers, one of whom was involved in packing the furniture and boxes, while the other was much more sluggish, lacking enthusiasm, motivation, and interest in the task at hand.
Overall, from pick-up at two locations to delivery, I am satisfied with the service."
Yvette G.
moved on
"Very good, competent people!
Well done!"
Monique Z.
moved on
"This move was particularly well done. My daughter is planning to move in 2026, and I highly recommend that she also use these gentlemen for her move. Thank you."
Aliette G.
moved on
"Professional, friendly, and punctual"
Nicolas V.
moved on
"Friendly, courteous, respectful employee with a great ability to adapt to the various difficulties that arose. I am extremely happy with the service and will not hesitate to recommend you to others and call on you again if needed! Thank you very much."
Jean François V.
moved on
"A big thank you to the entire RB Déménagement team for their kindness, professionalism, and the quality of their service.
Sincerely,
Mr. Vigouroux"
Sandra E.
moved on
"Just a few cabinet handles were torn off, but at €3 per handle for a 30-year-old piece of furniture, it's no big deal! I'm still very happy with the gentlemen movers, who I've used several times before!"
